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Case study/ Kontolink
Case study
Kontolink · Automated bookkeeping software, Denmark

11,000 bookkeepers and accountants reached from LinkedIn Ads in 6 months.

Kontolink sells software that collects receipts and matches them to the bank, and its buyers are bookkeepers and accountants. We made its ads, tested them one element at a time and got a small, specific audience to click at three times the LinkedIn average.

  • 6 months
  • LinkedIn Ads
  • Denmark
Services provided
  • LinkedIn Ads
  • Strategy and targeting
  • Ad copy and graphics
  • Video day and video ads
  • Lead forms and retargeting

Who we targeted

1Audience

  • Bookkeepers
  • Accountants and auditors
  • Owners of small bookkeeping firms
  • Partners at audit firms
  • Ad engagers (retargeting)

Smaller firms responded best, so from month 2 we narrowed the ads towards them.

2Industry

  • Bookkeeping services
  • Accounting
  • Audit firms

3Company size

  • Sole traders and small firms

4Job titles

  • Owner
  • Founder
  • CEO
  • CFO
  • Accountant
  • Bookkeeper

5Countries

  • DKDenmark

All ads in Danish.

The numbers

A small, specific audience that saw the ads, watched and clicked.

Results from Kontolink's LinkedIn Ads reports over 6 months.

3,100

Ad clicks

98% of them from people in the target industry.

36,000

Video views started

And 3,400 people watched a video to the end.

1.36%

Click-through rate

Three times the 0.44% LinkedIn average.

11,000

Bookkeepers and accountants reached

Across 225,000 ad impressions in Denmark.

Click-through rate, first report to fourth report
1.83%click-through rate, up from 0.66%

We tested images and video first, then the ad copy. Short videos, short copy that opened by naming bookkeepers and accountants, and copy about the new bookkeeping rules all won, and the click-through rate almost tripled.

Month 2, first campaigns0.66%
Month 5, after testing1.83%

Click-through rate is clicks divided by impressions, as reported by LinkedIn for all campaigns in each period.

ChallengeA specific audience that had to know the name first

Kontolink sells to bookkeepers and accountants. They spend a lot of time chasing clients for missing receipts and get squeezed before every deadline. New rules on digital receipts were on the way, and many of them assumed a new tool would be as hard to use as the ones they had tried before. New customers mostly came from cold calls.

The goal: get Danish bookkeepers and accountants to know Kontolink, then turn that attention into leads.

SolutionTest every element, then build on what the audience liked

We built audiences of bookkeepers and accountants and launched awareness ads with images and short videos of the co-founder. In the first month of ads, video beat images, and short videos beat long ones. In the next month we tested four copy angles. Short copy that called out bookkeepers and accountants by name, and copy about the new bookkeeping rules, won clearly.

With a retargeting audience in place we added lead forms, a webinar offer and an intro booking, and held a video day to film new ads. In total we tested graphics, copy, headlines, video lengths, lead forms, offers, campaign objectives and landing pages. Because the audience was small, we watched closely for ad fatigue and kept trimming it for relevance.

ImpactThe target audience saw the ads, many times

Over 6 months the ads were shown 225,000 times and reached 11,000 bookkeepers and accountants. They got 3,100 clicks, 98% of them from the target industry, and 36,000 video views started, with 3,400 watched to the end. The click-through rate was 1.36% overall, against a 0.44% LinkedIn average, and the retargeting audience grew from 900 to 4,000 people.

A click-through rate three times the LinkedIn average, from one narrow professional audience.

How we helped

What we did, and when

Strategy and launch in month 1, creative and copy tests next, then lead forms and new videos.

  1. Month 1

    Strategy and targeting

    Strategy meeting, bookkeeper and accountant audiences in Denmark, a map of decision makers at target firms, and the first images, videos and copy.

  2. Month 1

    Launch

    Awareness ads went live at the end of the month. The first report showed a 0.66% click-through rate, with video ahead of images.

  3. Months 3 to 5

    Testing and optimisation

    Copy tests in month 3, where short call-out copy reached a 3.45% click-through rate. A webinar offer got 12 sign-ups in 5 days. Lead forms, a video day in month 4 and new videos in month 5 with a 2% click-through rate.

  4. Month 6

    Results

    225,000 impressions, a reach of 11,000 bookkeepers and accountants, 3,100 clicks and a 1.36% click-through rate.

Month by month

Clicks and click-through rate rose with every test.

Ad clicks and clicks to Kontolink's website for each monthly report, with the click-through rate.

Ad clicks and website clicks

All campaigns, by monthly report.

Ad clicksWebsite clicks
  1. 35953
    Month 20.66%
  2. 65893
    Month 31.63%
  3. 54572
    Month 41.73%
  4. 84069
    Month 51.83%

How we count. Months are counted from the start of the strategy work. Ads went live at the end of month 1, so the month 2 report also covers those first days, and the month 4 report covers three weeks. The month 6 report summed up the whole engagement and gave totals only, so it has no bar. Click-through rate is as reported by LinkedIn in each monthly report. Impressions, reach, clicks, industry relevance, video views and the 0.44% LinkedIn average are as stated in Kontolink's final report. The copy test and video click-through rates are for single ads, as stated in the monthly reports. Webinar sign-ups are lead form entries, excluding our own test entries.

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