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Case study/ SameSystem
Case study
SameSystem · Workforce management for retail, Nordics, Germany and Spain

60 positive conversations with retail leaders from LinkedIn outreach in 5 months.

SameSystem helps retail chains plan staff with AI. We ran outreach from three of its sales leaders' profiles into four countries and turned LinkedIn into a steady flow of conversations with the people who own staffing and store operations.

  • 5 months
  • 3 LinkedIn profiles
  • 4 countries
Services provided
  • LinkedIn outreach
  • Targeting and list building
  • Message copywriting
  • A/B testing
  • Profile optimisation
  • Lead tracking
  • Monthly reporting

Who we targeted

1Audience

  • Retail chains
  • Multi-store retailers
  • HR, operations and retail leadership

Existing SameSystem customers were excluded from every list.

2Industry

  • Fashion and apparel
  • Groceries
  • Pharmacies
  • Furniture and home
  • Food and beverage
  • Luxury goods

3Company size

  • 51 to 10,000+ employees

Focus moved to chains with 500+ employees after month one.

4Job titles

Retail and operations
  • Retail Directors
  • VPs of Retail
  • Directors of Store Operations
  • COOs
People and growth
  • Regional HR Directors
  • Heads of Sales
  • Founders

5Countries

  • NONorway
  • SESweden
  • DEGermany
  • ESSpain
The numbers

Three profiles, four countries, five months of steady conversations.

Results from SameSystem's LinkedIn campaign data and lead tracking over 5 months.

60

Positive conversations

37 referrals, 18 interested prospects and 5 booked meetings.

303

Replies

From retail, HR and operations leaders in four countries.

32%

Acceptance rate

Of 5,116 connection requests were accepted.

1,641

New connections

Retail decision makers added to three sales profiles.

Replies per month
3.8xmore replies in month 3 than in month 1

After the first month we refined the lists towards HR and operations leaders at larger chains and rewrote the openers in a more conversational tone. Replies took off.

Month 1 · 354 people messaged36
Month 3 · 933 people messaged137

Replies per month, all three profiles combined.

ChallengeReach the people who own staffing in retail

SameSystem sells to retail chains across several countries, each with its own language and buying culture.

Store staff are easy to reach but rarely decide. The task was to get past them to the directors who own staffing, store operations and HR, in Norway, Sweden, Germany and Spain at the same time.

The goal: open conversations with retail decision makers in four markets at once.

SolutionOne profile per market, tested every month

We ran outreach from three SameSystem sales profiles, each covering its own market. Lists were built for retail chains, filtered to manager level and above, with existing customers left out.

Three opening messages were tested each month, from short, curious questions to messages that named well-known retail brands already using SameSystem.

After month one we moved the focus to HR and operations directors at chains with 500+ employees, and we updated the profiles' headlines and cover photos. Every reply was logged and qualified in a shared lead tracker.

ImpactVolume up, replies up, real conversations

Monthly new connections grew from 233 in month one to 595 in month three. Across the period, 1,641 people connected and 303 replied.

The reply rate almost doubled, from 10% of people messaged in month one to 19% in month five.

Those replies produced 60 positive conversations: 37 referrals to the right colleague, 18 interested prospects and 5 booked meetings with retail decision makers.

How we helped

What we did, and when

From strategy to results in five months, with a report and an action plan every month.

  1. Before launch

    Strategy and targeting

    We mapped the audiences, job titles and countries, built the lists for each market and reviewed the three sales profiles.

  2. Month 1

    Launch

    Outreach started on all three profiles with three opening messages tested side by side. 233 people connected in the first month.

  3. Month 2

    Testing and optimisation

    New, more conversational openers got 54% more replies than the first round. The lists moved towards HR and operations leaders at larger chains, and one profile switched from Norway to Sweden.

  4. Months 3 to 5

    Results

    595 new connections and 137 replies in the month. Over 5 months: 1,641 new connections, 303 replies and 60 positive conversations, including 5 meetings.

Month by month

The reply rate almost doubled.

Volume peaked in months three and four, while the share of people who replied rose every month.

New connections and replies

All three profiles combined.

New connectionsReplies
  1. 23336
    Month 110% replied
  2. 12918
    Month 212% replied
  3. 595137
    Month 315% replied
  4. 49782
    Month 416% replied
  5. 18730
    Month 519% replied

How we count. Requests, new connections, people messaged and replies are monthly totals from the LinkedIn campaign data for all three profiles, over 5 months; month 5 covers the first half of the month. Acceptance rate is new connections divided by requests. Reply rate is replies divided by people messaged. Positive conversations are counted from the lead tracker for the same period. The 54% rise in replies compares the second test round with the first, as shown in the monthly report.

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